For orders placed online using our website: submit a returns request though the my account area on our website, alternatively you can contact a member of our support team by calling +44 (0)1451 830083 or emailing email@example.com – a returns request can only be submitted through our website for items that have been ordered online from our site.
For orders placed by phone or email: please get in touch with our support team by calling +44 (0)1451 830083 or emailing firstname.lastname@example.org
Please reference your order number when submitting a return request. Credit account customers can choose to be reimbursed by credit on their account. Refunds to card can take 3-5 working days, refunds to PayPal can take 5-10 working days. If you have not received your refund within the timeframe detailed, please contact us with your order and refund details.
Discover more information on our Payment Options.