Support

Managing Users

Customer accounts are created with one associated user and one associated email address. Additional users have the ability to connect to a single customer account by following these steps:

  1. Create a new website account using an email address not currently linked to the customer account
  2. Contact Support, informing them that you want to link the new website account. Quote the customer account number and customer name you want to link to
  3. The Support team will then take the necessary steps to link your new website account to your customer account
  4. Once this has been completed you will be notified by email

This allows multiple users to place online orders using the credit account of one customer and access that customer’s special pricing.

This process needs to be repeated each time a new users needs access to the customer account.

Contact Support